Your personal hygiene and safety is of utmost importance to us. Because we deal with intimate products like sanitary napkins, and their nature of use demands hygiene of maximum standards, our products are non-returnable and are not subject to refund of payment. In any unlikely case, that you have received a wrong product or a damaged one, you may write to us at sales@everjoy.in with all the details and such grievances shall be dealt on a case-by-case basis.